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Order Accepted Then Rejected By Supplier


Description: The supplier accepts an order sent by the buyer and sends back an order response. Later, the supplier rejects the order and sends back another order response. The buyer is not allowed to take any further action on a supplier-rejected order. Furthermore, Procurement will ignore any subsequent supplier updates (i.e. order responses) to this order.

Although this scenario is not likely it is shown here because it is possible. However, the second order response that rejects the order will only be processed by Procurement if the order is not fully received by the buyer. If the receive status is Fully Received then Procurement will ignore the order response.

As is the case for the Order Rejected By Supplier scenario above, the buyer is not allowed to take any further action once a supplier rejects the order.

Actors:

  1. Purchaser
  2. Procurement
  3. Supplier

Pre-Condition:

  1. Supplier dispatch method is MarketSite.

Post-Condition:

  1. Buyer status in Procurement is Rejected By Supplier.
  2. Supplier Status in Procurement is whatever status the supplier provided.
  3. The buyer may not take additional action on the order.
  4. The buyer will ignore any subsequent supplier updates to this order.

Process Steps:

  1. Purchaser creates the order.
  2. The order is sent to the supplier.
  3. Supplier accepts the order and sends back an order response.
  4. Supplier sends back a second order response with a response type code that maps to Not Accepted.

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