Cancel Order Before Response Rejected By Supplier
Description: The buyer sends an order to the supplier. Before the supplier responds, the buyer cancels the order and Procurement sends the cancel request in a Change Order document. The supplier then rejects the cancel order request. Therefore, the supplier must still respond to the original order. So, in this case, the supplier accepts the order and sends back an order response.
After the cancel request is rejected and the order is accepted, the buyer may then take the same actions as in the Order Accepted By Supplier case above. In this scenario, however, both buyer and supplier leave the order as Accepted.
Actors:
- Purchaser
- Procurement
- Supplier
Pre-Condition:
- Supplier dispatch method is MarketSite.
- The supplier supports change requests.
Post-Condition:
- Buyer status in Procurement is Accepted By Supplier.
- Supplier Status in Procurement is whatever status the supplier provided.
- The next available buyer actions are: Request a Change, Cancel Order or Receive.
- The next available supplier actions are: Accept, Reject or Change.
Process Steps:
- Purchaser creates the order.
- The order is sent to the supplier.
- The Purchaser cancels the order.
- A cancel request in the form of an xCBL Change Order document is sent to the supplier.
- Supplier rejects the cancel request and sends back a change order response to the buyer.
- Supplier accepts the order and sends back an order response.
