Change Order Rejected By Supplier
Description: The supplier accepts an order sent by the buyer and sends back an order response. Then the buyer changes the order and Procurement sends the change order to the supplier. The supplier rejects the change order and sends back a change order response to the buyer
Because the supplier rejected the change request, not the order itself, the original order still stands as accepted by the supplier. Therefore, the buyer and supplier may each take the same actions as in the Order Accepted By Supplier case above. In this scenario, however, both buyer and supplier leave the order as Accepted.
Actors:
- Purchaser
- Procurement
- Supplier
Pre-Condition:
- Supplier dispatch method is MarketSite.
- The supplier supports change requests.
Post-Condition:
- Buyer status in Procurement is Change Rejected.
- Supplier Status in Procurement is whatever status the supplier provided in the order response (not COR).
- The next available buyer actions are: Request a Change, Cancel Order or Receive.
- The next available supplier actions are: Accept, Reject or Change.
Process Steps:
- Purchaser creates the order.
- The order is sent to the supplier.
- Supplier accepts the order and sends back an order response.
- Purchaser creates a change request.
- The change order is sent to the Supplier.
- Supplier rejects the change request and sends back a change order response to the buyer.
